We offer free standard shipping for orders of $39 or more. Otherwise, we offer standard shipping rates. Most orders arrive in 4-7 business days with standard delivery. We also offer various express options if you need your order sooner.

Credit and debit cards are still the most commonly payment methods.

The date of return is within 14 days of purchase
Original packaging is used with return.
Non-defective stock merchandise may be returned for a refund {excluding all shipping charges} within 14 days of purchase, provided the product has not been used, or altered.

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Items may be exchanged for free for 30 days, or returned for a $5 restocking fee. We ask that the items be unworn and unwashed. Unfortunately, clearance or final sale items are not eligible for return.

If you have a damaged or defective item, items can still be returned. Email us first at fenix@fenixnfriend.com and we’ll take care of you.